PRIVACY POLICY

We value the trust you place in us and are committed to protecting your personal information. Any data collected through our website or during the purchase process is used strictly to provide a smooth, secure, and transparent shopping experience. We believe that just like our jewellery, our relationship with customers must be built on honesty and respect.

When you interact with our website, place an order, or contact us, we may collect personal details such as your name, email address, phone number, billing address, shipping address, and payment-related information. This information is collected only to process orders, arrange delivery, provide customer support, and communicate important updates related to your purchase. We do not collect unnecessary information and use customer data only for legitimate business purposes.

All payment transactions are handled through secure and trusted payment gateways. We do not store or have access to your card details, banking information, or payment credentials. This ensures that all financial data remains protected and confidential at all times.

We do not sell, rent, trade, or share your personal information with third parties for marketing or promotional purposes. Customer information may only be shared with essential service providers such as courier partners or payment processors, strictly for order fulfillment and transaction completion. These partners are obligated to maintain the confidentiality and security of your data.

We take reasonable technical and administrative measures to safeguard your personal information against unauthorized access, misuse, loss, or alteration. While we strive to maintain high security standards, no method of transmission over the internet can be guaranteed to be completely secure, and customers acknowledge this inherent risk.

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and optimize functionality. Cookies help us understand customer preferences and browsing behavior but do not collect personally identifiable information unless voluntarily provided by the user.

Customers have the right to access, update, or request correction of their personal information by contacting us directly. If you wish to stop receiving non-essential communication from us, you may opt out at any time while still receiving necessary order-related updates.

We reserve the right to update or modify this Privacy Policy as required to reflect changes in business practices, legal requirements, or operational needs. Any updates will be posted on this page, and continued use of our website implies acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us using the details provided on our website. Your trust matters to us, and we are committed to protecting it with the same care and integrity that goes into every piece of hallmarked silver we create.